This privacy policy explains how Shifts ("we" or "us") collects, uses, and shares information from users of our mobile application and website (together, the "Services").
We collect email addresses from users who choose to create an account with us. We also collect anonymous usage information, such as screen views and clicks within the app and website. Usage data is not directly connected to individual users and is aggregated. When users contact us with their name and email, we may add this information to their profile to help identify them in the future for better customer support.
Email addresses are collected upon registration using Google or Apple Sign-in services. Apple users can log in anonymously, in which case we can only see their anonymous email address. We use Firebase Analytics as a third-party service to collect usage data from everyone who uses the app (web and mobile). Anonymous usage data is shared with third-party services such as Firebase Analytics. Users in the European Economic Area (EEA) will be asked for consent to collect and process their data according to applicable privacy laws, such as the General Data Protection Regulation (GDPR).
We collect data to learn how our collective users are using the app and to improve the service based on their behavior. We collect email addresses so users can use a single account and restore their data from multiple devices or restore it if they lose temporary access to their device. Anonymous usage data is used to improve the functionality and user experience of the app and website.
Anonymous usage data is shared with third-party service providers, such as Firebase Analytics. We do not sell or share personal data for advertising purposes. Any data shared with third-party providers is limited to what is necessary for app performance, analytics, and support services.
We do not send emails to users unless it is related to data breaches or other significant updates related to their account.
Email addresses are protected by the Google Sign-in method and sent via encryption protocols of Google, Apple, and other third-party services. We implement technical, administrative, and physical safeguards to protect user data from unauthorized access, disclosure, alteration, or destruction.
Email addresses are kept until users choose to delete their account. They can do this at any time using the app. Anonymous usage data is retained for analysis and reporting purposes, but it is not linked to identifiable users.
Users can choose to export their data from the app and delete their account from the app as well. Users in the EEA may withdraw their consent for data processing at any time, and their data will no longer be collected or processed unless required by law.
In case of a data breach, we will email users about the issue and provide them with relevant details, including the nature of the breach, the type of data affected, and the measures being taken to address the issue.
When new updates happen within the app, users will see them as part of a "What's New" prompt that is shown after they update to the latest version. We may also update this privacy policy to reflect changes in our data practices, technology, or legal requirements. If changes are significant, we will notify users via the app or email before the changes take effect.